Recheio, part of Jerónimo Martins, is Portugal's largest cash & carry chain with 39 stores and around 2,200 employees. The company specialises in fresh food, strong brands and excellent service to professionals. Every year, the chain recruits no fewer than 200 new employees. And, since 2018, it has done so with more structure, better communication with the candidates and an effective follow-up of the KPIs. “It was certainly necessary,” says Ana Margarida Castelo, HR Manager at Recheio. “In the past, everything went through manual placements via job boards and applications with complicated forms that were submitted by email. We didn't have a waterproof system. On the contrary, our recruitment process was extremely leaky and kept both us and the candidates in the dark.”
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