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Brussels Airport: a long history… in short

The history of Brussels Airport dates back to 1914. At the beginning of the first World War it was decided that an airship hangar would be built that would be used by the Belgian Military Aviation after the war. After considerable changes and further development it was decided in 1956 to build a new airport in Zaventem.In 1985 a masterplan was proposed to modernize the airport, resulting in first the founding of BATC (Brussels Airport Terminal Company) and later BIAC (Brussels International Airport Company).

Over the course of several years the companies have merged into BAC or Brussels Airport Company. Quite a challenge for the HR department, as BATC – as a private company- worked with private contracts, while BIAC worked with statutory contracts. Today everyone is hired with private contracts and within some decades all statutory contracts will be gone.

A village in itself

About 25.000 people are at work on the entire airport; personnel of several air transport companies, the stores and catering industry, people responsible for infrastructure, etc. The Brussels Airport Company alone has 800 employees. The company has many different departments. The Fire department, the Airport Inspection, the CSI or Chief Security Inspectors, the Maintenance Crew and Senior Management employ most people. There are of course also some ‘traditional’ departments such as ICT, HR and marketing.

Johan Bockstaele, online media & conversation manager at The Brussels Airport Company explains: "For the outside world it isn’t always clear how the airport is structured. Behind all the airlines, partners, stores, etc, is one company that keeps everything in check: The Brussels Airport Company. Recruitment is also one of our responsibilities. We publish on average 40 a 50 jobs online for the Brussels Airport Company per year but we also add the jobs of other players. As our jobsite is visited by 5.000 people each day, making it the third most viewed part of the site, our website is the only place where we announce our vacancies."

"One of the biggest advantages is that candidates have to do less. They only have to create one CV to apply for several functions in the airport. Moreover the platform we have now is visually stronger than anything we could have developed ourselves. And we also save a lot of time."

Johan Bockstaele
Former Online Media & Social Media Manager

Gaining time with CVWarehouse

It was quite a job for the Brussels Airport Company to structure the full recruitment procedure for all parties, in the first place because many jobs had to be uploaded manually. To do this they had to work with a difficult CMS (Content Management System), what caused a lot of aggravation. Therefore The Brussels Airport Company started searching for a different solution. Air transport company Brussels Airlines recommended CVWarehouse.

After a short implementation period and training by CVWarehouse, The Brussels Airport Company started using the system early 2011. The HR department publishes their own vacancies online and manages their database. The biggest difference is the processing of the jobs for the airport. Until last year The Brussels Airport Company handled the publications themselves, now CVWarehouse takes care of them. The different partners still send their jobs to The Brussels Airport Company who, after examination, forwards them to CVWarehouse and they publish the job online.

"One of the biggest advantages is that candidates have to do less," says Johan Bockstaele. "They only have to create one CV to apply for several functions in the airport. Moreover the platform we have now is visually stronger than anything we could have developed ourselves. We also save a lot of time with the CVWarehouse tool: the jobs are online faster because we work with an out-of-the-box system. For the partners everything runs much smoother now: they can send a standard mail with a job description, what they usually already have, instead of having to mess with a difficult CMS."

The future looks social

The Brussels Airport Company chose CVWarehouse for their no nonsense approach, the excellent price-quality ratio and the constant evolution and growth of the product. CVWarehouse closely follows the latest trends in HR & Communication. This is very important to The Brussels Airport Company as they are very active on social media for example. In late 2009 Brussels Airport started their account on Twitter, a year later Facebook followed. The Twitter account now has 4.700 people following them, the Facebook page has 4.200 fans.